At the end of 2019, our company received a steel pipe inquiry with small diameter from an Indian customer on LinkedIn . In addition to other pipe fittings required by customers, a total of more than 120 tons. Based on our many years of experience and keen observation of exporting to the Indian market, we timely calculated the minimum cost required for order production, and integrated the best transportation plan. We met customers and conducted effective communication and quotation feedback follow-up the next day.
From the beginning of December to the end of the year, Client changed the specifications and quantity for four times, we also adjusted our quotations and plans in a timely and effective manner. On New Year's Day in 2020, we called our customers to express our wishes for the New Year and shared our shipping record of similar product in the past decade with well-known Indian traders. Good to know that it was close to the last few days of the customer's purchase stage, and the customer gave us a target price. After discussion among Xinyue team, the customer's target price is within the operational cost of the order. If we can purchase before the Spring Festival, we can not only meet the customer's delivery date, but also reach the customer's target price.
After discussing the details of the contract with the customer, we signed the contract in mid-January. Customers are also very happy to pay the deposit the second day.Raw materials are currently being purchased, and pipes and fittings are expected to be delivered to the port by the end of February
For many domestic manufacturers, Indian inquiry may be synonymous with complexity,and difficulty. Indeed, for India, an industrial power, India also has our strong competitors and supplier. But for Xinyue people, no matter which district the customer comes from or how difficulty is this order, we will try our best to service every customer and make every client satisfied.
http://www.tjxysteel.com/news/Ordering-process-for-new-Indian-customers-1190.html
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